• Our restaurant is open all day. Warm meals are served from 11:00 am to 4:00 pm and from 6:00 pm to 7:30 pm.

• Booking the evening menu? Please be sure to let us know in advance if you are vegetarian or have any other dietary requirements!

For resident guests

• When you book a room with us, half-board is included in the price. As an alternative to the set evening menu, you are welcome to choose from our small à la carte menu at no extra cost. Lunch, as well as afternoon coffee and cake, are available for an additional charge.

For day guests

• You are very welcome as a day guest! You can enjoy breakfast, lunch, afternoon coffee and cake, or dinner with us. For dinner, you may book our three-course menu (starter, main, and dessert), which includes a fresh salad. Alternatively, dishes from our small evening menu are available. If you wish to join us for dinner, we kindly ask that you reserve in advance.

• Our vouchers also make excellent gifts for day guests. Create a voucher here.

• Half-board for residents: When you book a room or mountain loft, breakfast and dinner are included.

• South Tyrol Guest Pass: Our guests benefit from this pass, which allows free use of all public transport. If you are arriving by train or bus, complete your online check-in to use the pass for your journey to us—from the South Tyrolean border onwards, your travel is free!

• E-bike charging station: Recharge your own batteries and your bike’s!

• Lockable storage: A secure space for your valuable bicycle.

• Events: we regularly host special events. More info on events and offers here.

• Standard rates: Prices are per person, per day, including half-board. Please note that prices are subject to change.

• Child rates: Reduced rates apply depending on age (when sharing with two full-paying adults). Please enquire here for exact pricing or give us a call.

• Local tax: Prices exclude the local tourist tax (currently €2.50 per person per day for those aged 14 and over), payable on-site at Hofer Alpl.

• Discount for stays of 4+ nights: -€ 10.00 per person, per night.

• Single occupancy of double rooms: +30 % supplement.

• To book a room, please send us an enquiry here. You will then receive an email with a link to your personal booking page, which contains all necessary details, including bank information for the deposit.

• A deposit is required in advance to confirm your reservation.

• The remaining balance can be paid directly at the lodge in cash or by credit card. We prefer cash payments, as our secluded location means card terminal signal can be unreliable. Please ensure you have enough cash with you!

• Is Hofer Alpl fully booked, or would you prefer to stay closer to the valley? Book a holiday apartment at our RAGITT STODL in Ums!

Cancellations are unfortunate for both parties. According to the Italian Consumer Protection Code, guests do not have an automatic right of withdrawal. However, we always strive to find a fair solution. Our policy is as follows:

1. Up to 60 days before arrival: 30% of the total amount (the deposit) is retained.

2. Up to 7 days before arrival: 40% of the total amount (minus the deposit).

3. From 7 days before arrival: 70% of the total amount (minus the deposit).

4. No-show: 100% of the total amount (minus the deposit).

5. Early departure: We charge for the full booked period (minus the deposit).

Cancellations must be submitted in writing; a phone call is not sufficient.

We strongly recommend taking out travel insurance to cover these costs.

• Stube: This is where you will enjoy breakfast, dinner, and perhaps lunch or afternoon tea.

• Panorama Terrace: Our "outdoor lounge"—the sun provides the warmth here instead of the stove!

• Accessibility: Wheelchair users are very welcome as day guests. We are happy to collect you from the car park in our mountain taxi. Find out how it works here. Please note that staying overnight is unfortunately very difficult, as rooms are on upper floors and we do not have a lift.

• For Residents: To keep your luggage light, we provide bed linen, towels, and a hairdryer. You find a list with all amenities of our rooms and lofts here on this page.

• Laundry: Available on request (price by arrangement).

• Packing list: Check our list of mountain essentials here!

• No smoking: Smoking is strictly prohibited in all indoor areas. You may smoke on your balcony or the terrace (please keep doors closed).

• Dogs and pets: Dogs are welcome! We charge €30.00 per dog, per day (excluding food). Please notify us in advance. Dogs must be kept on a lead at all times. Other pets are by request only.

• Night rest: Out of respect for other guests, we kindly ask for quiet from 10:00 pm.